Last Updated: [16/11/2024]

Welcome to Everwood! By accessing or using our website, you agree to the following terms and conditions. Please review them carefully, as they govern your use of our site and services.

1. General Information
1.1 These Terms and Conditions apply to all users of the website, including browsers, vendors, customers, and content contributors.
1.2 By using our website, you agree to these Terms and Conditions. If you do not agree, please refrain from using the site.

2. Products and Services
2.1 All products displayed on our website are subject to availability and may vary slightly due to the natural variations in materials.
2.2 Custom-made products are created based on the specifications provided by the customer. Once approved, these specifications cannot be changed.
2.3 Everwood reserves the right to discontinue or modify any product or service without prior notice.

3. Pricing and Payments
3.1 All prices listed are in Ringgit and are subject to change without prior notice.
3.2 Payment must be made in full at the time of purchase or as agreed for custom orders.
3.3 Everwood is not responsible for any additional fees incurred, such as international transaction or conversion fees.

4. Shipping and Delivery
4.1 Shipping times are estimated and may vary based on location and other factors.
4.2 Everwood is not liable for delays caused by shipping carriers or customs processes.
4.3 Customers are responsible for ensuring accurate shipping information is provided at checkout.

5. Returns and Refunds 
5.1 Standard products may be returned within 5 days of receipt, provided they are unused and in their original condition.
5.2 Custom orders are non-refundable due to their personalized nature.
5.3 Refunds for eligible returns will be processed once the item is received and inspected.

Please refer to our [Return & Refund Policy] for more details.

6. Care and Maintenance
6.1 Everwood products are crafted from high-quality materials; proper care is required to maintain their condition.
6.2 Failing to follow care instructions provided with the product may void any warranties.

7. Intellectual Property 
7.1 All content, images, and designs on this website are the property of Everwood and are protected by copyright and trademark laws.
7.2 Reproduction, distribution, or modification of any content without prior permission is strictly prohibited.

8. Limitation of Liability
8.1 Everwood is not liable for any damages arising from the use or inability to use our products or website.
8.2 Our liability is limited to the purchase price of the product in question.

9. Privacy Policy
9.1 Everwood values your privacy and is committed to protecting your personal information. 

10. Modifications 
10.1 Everwood reserves the right to update or modify these Terms and Conditions at any time without prior notice.
10.2 Continued use of our website constitutes your acceptance of any changes made.

Contact Us 
If you have any questions about these Terms and Conditions, please contact us:
Email: everwood.feedback@outlook.com
Phone: +601136000054